AI Operating System for business functions
Pick one function. Every step of how it runs is mapped, rebuilt in a single environment, and handed back with the agents inside the workflow, the approvals wired in, your people trained on it, and a monthly number against the baseline we took before go-live.
Why the function stays hard to run
A function that is spread across five tools has no single place to see what it owes anyone. Six patterns follow from that, and they show up in the same order every time.
Commitments live in email, actions in a project tool, the client record in the CRM, the decision in a meeting nobody wrote up, and the reasoning in the head of whoever made the call.
No single place to see what the function owes anyone.Staff open a chat window, paste something in, copy the answer back out. The tool never sees the record it is answering about.
Adoption stops the week the champion goes on holiday.Someone asks, someone agrees, the work proceeds. Six months later nobody can reconstruct who approved what.
Nothing to show an auditor, and no way to spot a pattern of bad calls.The SOP is in a shared drive, the pricing logic is in a spreadsheet, and the exceptions are in the head of the person who has been there longest.
Both people and agents answer from whatever they happened to find.Something got built, proved the point, and then nobody owned it. No monitoring, no updates, no path to the next workflow.
The budget was spent and the function still runs the old way.There is no baseline, so there is nothing to compare the current numbers against, and no agreed definition of what good output looks like.
The renewal conversation turns on opinion.What gets deployed
Each part is built against your function rather than configured from a template. You get your own deployment with its own boundary, so your records are not sitting in a shared tenant.
How the function runs, mapped to the step: trigger, owner, input, action, output, review point and exception path. This is the thing the rest of it is built on.
The drafting, routing, scoring, summarizing and flagging that used to be manual, running inside the workflow rather than in a chat window beside it.
Your SOPs, product detail, pricing logic, client history and past decisions, structured so people and agents answer from the same source.
Your CRM, email, calendar, documents and project tools wired in, so the system reads and writes where the work already lives.
Which actions an agent may take alone, which need a person, who that person is, and a log of every one of those decisions.
Usage, output quality, review burden and the business number the function is judged on, each against the baseline taken before go-live.
What you receive
The environment is the product. These are the artifacts that come with it, and they stay useful whether we keep running the system or you take it in-house.
Price and duration
The band follows what the agents are allowed to touch and how much of the function is in scope. Both are settled before anything starts.
The build
$12,000 to $40,000+
20 to 40 weeks
Standing up one business function: the workflow system, the agents, the knowledge layer, the integrations, the controls and the dashboards, through to your team using it.
Running it after
From $6,000 a month
Ongoing, reviewed quarterly
We operate what was built. Monitoring, agent updates, exception handling, governance review and a monthly report against the baseline.
A whole function is the largest thing we build. If what you have is one workflow rather than a department, FusionBuild starts at $1,500 and is the right size for it. If the system already exists and what you need is someone to run it, that is Managed Operations, and it covers systems we did not build.
Proof
Three agents deployed into the sales workflow. Territory research that reps did by hand across district websites, LinkedIn and phone directories now arrives before the call.
An intake form now becomes a full client profile without anyone assembling it. The step that used to gate the first meeting no longer does.
Fit
Questions
A tool answers a question you bring to it. This runs a step of your workflow, on your records, under rules you set, and writes the result back where the work lives. The practical difference is that nobody has to remember to use it.
Yes. Several clients started on paper files, email and spreadsheets. The systems get built as part of the work rather than assumed as a prerequisite. What matters is that the function has repeatable steps, not that it already has software.
The first working part of the function is usually in front of users well before the full build finishes. The 20 to 40 week band covers the whole function through to your team running it without us. If you want a single workflow proven first, that is a smaller engagement.
No. Running it is a service you can buy from us: monitoring, updates, exception handling, governance review and a monthly report. Your team operates the outputs. If you would rather run it in-house, the SOPs and the training are built for that.
It is caught at the review point that step was given, escalated on the path defined for it, and logged. The rate it happens at is one of the numbers on your dashboard, because a system nobody measures is a system nobody can improve.
Some deployments qualify for Scale AI funding. We will tell you on the call whether yours is likely to, and help with the application if it is.
Canadian businesses may be eligible for Scale AI funding on this work. Check eligibility on the Scale AI site.
Thirty minutes on a call tells us which function is worth rebuilding first, and whether a whole function or a single workflow is the right first spend.
