The CRM went in and the team went back to the spreadsheet
A system was configured to the vendor demo. People kept the workaround that still worked.
Licence spend on a system nobody opens.Systems Rescue
Whether to keep, repair or replace the system that failed
You get a map of what failed, an inventory of what is still running, and a roadmap that says keep, repair or replace. The work ends at the decision brief.
What this is for
The system is live and the work still runs elsewhere
These are the patterns that show up when an implementation shipped and the business never adopted it, or when the only person who understood it has left.
Automations fail quietly
A workflow breaks, retries once, and stops. Nobody owns the exception queue.
Work that looks done and is not.The migration left duplicates and gaps
Records arrived incomplete, fields mapped wrong, and nobody signed a validation report.
Reports nobody will defend in a meeting.Only the consultant understands it
There is no administrator on your side, no written procedure, and every change waits on a call.
A system you pay for and cannot operate.Customization piled up until nobody will touch it
Fields, scripts and exceptions accumulated without documentation. Changing anything risks breaking something else.
Too expensive to keep, too tangled to replace without a plan.What you receive
What you walk away with
Written so leadership can decide on evidence rather than on the last vendor call.
- Architecture Assessment
- What is running, what each system is authoritative for, and where the same record is held twice.
- Current-State Process Map
- How the work actually flows today, including the steps in people's heads and the handoffs where it stalls.
- System and Automation Inventory
- Every tool, workflow and integration in play, with the owner and the failure path named where they exist.
- Data-Quality View
- Duplicates, gaps, sources and what a clean repair or migration would take before anyone trusts the numbers.
- Ownership and Adoption Gap
- Who can change the system without a consultant, why people left it, and what still runs beside it.
- Keep / Repair / Replace Roadmap
- A sequenced recommendation and decision brief leadership can act on. The rebuild starts only if you choose it.
Price and duration
What it costs
Three depths. Same bands as FusionMap. The discovery call settles which one matches the mess in front of you.
Snapshot
$2,000 to $3,000
About 2 weeks
One failed workflow or system, mapped and costed. Take this when you need the keep / repair / replace call before a deeper engagement.
Blueprint
$3,500 to $5,000
About 4 weeks
The full map across the systems still running beside the failed one. Take this when a rebuild is likely and you need evidence to scope it.
Build-Ready
$5,500 to $7,500
About 6 weeks
The engagement plus the specification. Take this when repair or replace is already likely and you want the next build to start without a second discovery.
Understand it first
When a system already failed
Where CRM implementations go wrong, how migrations lose trust, and what it takes to get a team using the system again.
Fit
Start here when the last build did not stick
Left column: the buyer this page is for. Right column: where to go when nothing has been built yet, the system already runs cleanly, or you only want a free read first.
Right for this page if
- A CRM, automation or migration already ran and the team abandoned it
- Nobody on your side can change the system without the original consultant
- You need a keep / repair / replace decision before spending again
- You can give a sponsor and access to the people who still run the workarounds
Start somewhere else if
- Nothing has been built yet and you need a map of where to start. Go to FusionMap.
- The system works and you need someone to run it. Go to Managed Operations.
- You want a free twelve-question read first. Take the systems readiness assessment.
After the map
Where the decision usually leads
The engagement ends at a decision brief. Which of these you take depends on what the map turns up.
Questions
The six we get asked
What it is, what kinds of failure it covers, what you receive, what it costs, and whether the rebuild is included.
What is Systems Rescue?
Process mapping for a system that already failed. You leave with a keep / repair / replace decision, the evidence behind it, and a sequenced roadmap. The method and price bands are FusionMap's.
What kinds of failure does this cover?
Failed CRM builds, unreliable automations, bad migrations, undocumented systems, broken integrations, low adoption, over-customization, and implementation disputes where nobody can say what was delivered.
What do we walk away with?
An architecture assessment, process map, system and automation inventory, data-quality view, ownership and adoption gap, and a keep / repair / replace roadmap.
How much does it cost?
Snapshot from $2,000, Blueprint from $3,500, Build-Ready from $5,500. The discovery call settles which depth matches the mess in front of you.
How is this different from the free systems readiness assessment?
The free assessment is a twelve-question self-report that returns a score and the first thing to fix. Systems Rescue is a paid engagement that produces the map, inventory and remediation roadmap.
Does this include rebuilding the system?
The engagement ends at the decision brief. Keep, repair or replace, and which next step fits. Rebuild, Managed Operations or governance follow only if you choose them. Several clients take the roadmap and build with another partner or in-house.
Bring the system that failed
The half-configured CRM, the automation that breaks, the migration nobody validated. We will tell you whether to keep it, repair it or replace it, and what that decision costs.