Marketing and Sales play an essential role in an organizational lead generation framework, from generating leads to converting them into paying customers. So it is imperative to have a generation framework, structure, or process however you want to call it.
There are three critical functions that you shouldn’t overlook, and different companies might choose to handle them differently. Some might have three separate units responsible for these three functions, and others might have two or one. Regardless of how a company is set up, these three functions are critical for the success of your lead generation and conversion.
I would not say one function is more important than the other. I would attribute equal importance to all of them. Let’s go right to it;
1: Marketing
Marketing is responsible for creating awareness, content creation, and distribution; search engine marketing, creating marketing campaigns, seminars, webinars, etc. In addition, all the activities are supposed to generate leads. These leads are then converted to Market Qualified Leads (MQL) and passed to the second function, inside sales.
2: Inside Sales
The second function is inside sales. This function is responsible for nurturing the MQL received from Marketing, carrying out further qualification, lead scoring, and eventually converting it into a Sales Qualified Lead (SQL), amongst other things. In summary, they filter and prepare the leads they get from marketing and, based on pre-defined criteria, the leads that meet or pass the requirements are passed on to sales.
3: Sales
The third function is Sales. Here, the activities include:
Reaching out to the leads.
Sending proposals.
Invoices.
Answering technical product or service-related questions.
Follow-up.
Eventually, closing the deal and getting customer feedback.
In conclusion, the symphony between marketing and sales is essential, and these three functions must come together to attract, nurture, and convert the leads to paying customers.
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